Pay Scale for Grade 2: Experienced Staff

  • Hourly Rate: £13.70 per hour
  • Annual Salary: £27,783.60 (excluding sleep-ins)
  • Sleep-in Pay: £70 per sleep-in shift
  • Overtime: Voluntary

Desired Qualifications:

  • NVQ/Diploma 2 in care or an equivalent qualification (desirable, not mandatory for all candidates).

Experience Requirements for Grade 2

At least 12 months of relevant experience working with:

  • Adults with learning disabilities (with or without challenging/complex behaviours)
  • Adults with mental health problems
  • Children with learning disabilities (with or without challenging/complex behaviours)

This experience can be from any previous employment, not exclusively with Zeno. The applicant will need to provide evidence of continuous experience.

For Existing Staff: Promotion from Grade 1 to Grade 2

Annual Appraisal: After completing 12 months at Zeno, Grade 1 support workers will be reviewed for promotion to Grade 2 based on performance. Key variables considered include:

  • Punctuality
  • Attendance
  • Flexibility
  • Work ethic
  • Training completed
  • Successful completion of PDF and appraisal document

Mentorship Role: Grade 2 staff may be asked to mentor new or less experienced staff.

Early Promotion: If a Grade 1 support worker is performing at a high level, they may be promoted to Grade 2 before completing 12 months.

For New Staff Recruited to Grade 2

A mentor will guide new Grade 2 support workers through the following probation process:

  1. Induction Booklet: Completion of induction.
  2. Care Certificate: Completion of the Care Certificate.
  3. Challenging Behaviour: Training on challenging behaviour.
  4. E-Learning: Completion of modules within the designated time frame.
  5. Shadowing: Initial shadowing of experienced team members.
  6. 1:1 Work: Transition to working directly with supported people.
  7. CPI Safety Intervention Training: Completion of this training.

Probation Period: Typically lasts 12 weeks, and upon successful completion, the support worker can be enrolled in a Diploma 2 / Diploma 3 course.

Ongoing Training for Grade 2 Support Workers

Grade 2 support workers are expected to complete further training during their employment, including:

  • Epilepsy
  • Autism
  • Challenging Behaviour
  • First Aid
  • Food Hygiene
  • Safeguarding
  • Medication Handling
  • Equality and Diversity

Additional in-house and external training courses will also be provided as necessary.