Why Choose Zeno?
The Zeno Philosophy
At Zeno, we are committed to building a fair, transparent, and inclusive culture for the people we support, their families, our employees, and stakeholders. Our equality and diversity policies go beyond compliance. We actively create environments where everyone feels seen, heard, and valued.
We believe inclusion requires more than acknowledging differences. It takes ongoing effort, reflective practice, and open dialogue. Fairness and transparency are embedded in how we make decisions, deliver services, and work together.
Our goal is to support independence, choice, and social inclusion for people with learning disabilities, who are neuro diverse or have mental health needs. Through personalised support, therapeutic activities, and community engagement, we help people take control of their lives and pursue meaningful goals.
Zeno exists to walk alongside each person on their journey. We empower individuals to build a life that is not only supported but self-directed, rich in relationships, and fully lived.
Our Values
Uniqueness
Providing a Service Like No Other
Equality, Diversity & Inclusivity
Celebrating Differences, Creating Belonging
Team Work
Together We Can Create Life-Changing Experiences
Positive Risk Taking
Empowering Growth Through Courage
Family
A Foundation of Care and Connection
Community Presence
Active Support to be Apart of a Community
Independance
Empowering Individuals to Live Life Their Way
Person Centred Care
Listening, Supporting, and Doing What’s Best for You.
Regulatory
All our services are regulated by the Care Quality Commission, the independent regulator of health and adult social care services in England. The CQC set out a broad range of standards that all providers must meet to ensure the services provided meet their standards for care. The new framework operated by CQC is a positive step on from their previous model, it focuses on ensuring services are Effective, Caring, Safe, Well led & Responsive. We strive to maintain excellent standards across all areas of CQC’s key lines of enquiry.
Equality, Diversity & Inclusivity
At Zeno we strongly believe in equality and fairness for all. We adopt this view both in regards to our workforce and to the supported people that we look after. At Zeno, we respect each other and value the different backgrounds of both our staff and our supported people. At Zeno, we believe that everyone deserves a voice and has the right to express their views and opinions. Zeno promotes opportunity for all, and gives everyone a chance to achieve their potential and succeed.
Recognised for our Excellence
Zeno is an independent organisation 100% owned by its founders. Our Services are Regulated by the Care Quality Commission as High Quality Services. We provide services for over 30 Local Authorities and NHS ICB’s. We are one of only a small number of providers trusted to deliver complex care services on the Greater Manchester Complex Care Framework. In 2024 we gained Investors in People Silver Accreditation for our culture of supporting our people to improve the quality of life for people with a learning disability.
We have been recognised by the National Centre for Diversity and ranked in their Top 100 Employers Index. The organisations on the Top 100 Index have to demonstrate excellent levels of fairness, equality, diversity, inclusion and engagement (also known as FREDIE). Our FREDIE Champions— we have one at every service— worked extremely hard to organise events and, along with Chris and the Registered Manager team, worked to ensure that FREDIE values are always at the heart of what we do.
Our Partners
Sharon
Sharon presents as a happy, contented, friendly, co-operative, sociable, helpful and able woman. She displays intelligence in certain areas of her daily life skills, has a good sense of self-awareness and has developed positive relationships with those around her.
Cam
Cam is a friendly and well-humoured young man. He is non-verbal, incontinent and reliant on others for his daily needs. He manages to communicate his own way by leading his support team to what it is that he wants and pointing.
Imran
This supported person has Obsessive Compulsive Disorder, Autism, AKT-3, and a moderate-severe learning disability.
