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  • Meet The Team

    My role is to direct and manage the overall service. I work with each service user directly on service commencement to establish the compatibility of each service user to each service. I have  worked with people with mild to severe learning disabilities with mental health problems and who exhibit challenging and complex behaviour for fifteen years. As the founder of Zeno, I have a wide range of experience and professional training within the learning disability field. I have an MSc psychology & disability degree and I am a registered manager at NVQ level IV for the learning disability field.

    Peter Cammack

    Director/Registered Manager
    The quality of the care and services we provide, is based on a foundation of employing the right people, engaging the people we support, and their family, to become a single team with a single focus. Our approach encourages collaboration, engenders good relationships, and gives all individuals the space to thrive. My role is simply to help facilitate this, embracing positive changes, removing where possible the administrative burden from the teams delivering the care and ensuring the processes are in place to enable our goals to be achieved.

    Andrew Milne

    Director
    As the HR business partner, I am based in head office. I work closely with Gaynor the HR Manager to ensure that our Managers and staff team have access to HR advice & guidance.  We provide support over the phone, by email and face to face.  I also support the recruitment strategy and look forwards to working closely with our Deputy Registered Managers to find and place staff where they are most needed.

    Chris Stewart

    HR Business Partner
    I’ve worked with Zeno since February 2008 and came to the company as a Support Worker for 11 months. It gave me a great insight into what the company stood for and the amazing dedication and determination the Zeno staff have to make sure our supported people are well cared for, they are safe and supported to live as independently as possible. I then became the Business Administrator and then the HR Manager. As the HR Manager for Zeno Ltd I am now based in head office and deal with the staffing side of the business.

    Gaynor Mummery

    HR Manager
    As a recruitment consultant my responsibility is to attract candidates for permanent positions across all services in Zeno. Building relationships is key as you gain a better understanding of the candidates needs and requirements. I have over 10 years experience doing a role I am very passionate about.

    Lucy Muschamp

    Recruitment Consultant

    As the Accounts Executive, I am responsible for overseeing all financial processes, and ensuring we maintain good financial practises. I oversee all finances for the people we support and ensure that we agree budgets which work in their best interests and then that the teams work within these budgets. We review all transactions ensuring money spent is appropriate for the individuals and within set guidelines.

    Katie Hobbs

    Accounts Executive

    James Brown

    Deputy to the Registered Manager

    My main career before having children was as an IT Consultant and later a Management Consultant working primarily on benefits systems contracted into Government agencies. Previously within ZENO Ltd I have worked in the recruitment of Support Workers for a number of years. My current role draws on many of the skills I have acquired over the years and this is rather a diverse and multi-faceted role, covering looking at information storage and handling within the business, and the communication of that information to relevant staff, families and other organisations as necessary.

    Catherine Muirhead

    Communications Manager
    As Zeno’s Executive Assistant I provide high-level administrative support to all business functions. My role is heavily driven by a variety of diverse and challenging tasks. I have a wide range of responsibilities to ensure the smooth running of Head Office.

    Jen Campbell

    Executive Assistant

    In my role I provide support for all the functions of the business, helping to ensure that the people have everything they need to do their jobs. I take care of the resources needed to run the office, and support both the recruitment function and training function to ensure we employ and train new members of staff successfully.

    Laura Pegler

    Business Administrator

    My role is varied and involves working directly with teams across the services promoting a positive behavior support approach. In addition to this I am also involved in staff training & development, behavior Support Planning (BSP), Incident analysis & debrief, behavioral interventions, transition support, and new resources.

    Marc Richardson

    Development Lead

    I am the Registered Learning Disability Nurse (RNLD) at Zeno. My role is to support the managers and ensure that the service that is provided is of the highest quality and is audited effectively at all times. My role is focused on increasing and maintaining health and wellbeing for each of our supported people. I have had experience of Learning Disabilities and Autism all my life and qualified as an RNLD in 2012. I have worked with an array of different and interesting individuals ranging in age from 4 months to 92 years.

    Shauna Taylor

    Learning Disability Nurse

    Tom’s role has changed slightly. His new title is Quality and Risk Manager. And here’s the new text for it: As Quality and Risk Manager, my role is to support services across Zeno to provide safe, effective, person-centred care to all of our supported people. In order to do this, I audit all of Zeno’s services. This means attending daily handovers, having one-to-one meetings with Team Managers, speaking with supported people, speaking with staff, and going out into the community with supported individuals on as many activities as possible to get the full picture. I look at each element of the service to ensure the support delivered is safe, caring, effective, well-led, and responsive in accordance with CQC guidance. I will then feed this back to the Registered Manager.
    I also support DRMs and Team Managers directly to ensure that services run smoothly my involvement in training. I help to train staff in MAPA (Management of Actual or Potential Aggression) and first aid, for which I am the lead trainer, and I am also leading on reducing the use of physical interventions.

    Tom Pridding

    Activity Co-ordinator

    I have worked in the care industry most of my working life, and joined Zeno in 2005, as part of its senior management team during its formation.
    It has been a pleasure to work for Zeno and to be part of the organisation Watching it grow and develop and to have been able to see the people that Zeno support to grow and develop in a way that we thought was not possible.
    It has been a pleasure to meet so many diverse and interesting people who are part of Zeno’s family.

    Helen Troup

    ASDAN Co-ordinator

    Andrew Bardsley

    Deputy to the Registered Manager

    Liz Done

    Deputy to the Registered Manager

    Ann McDonnell

    Deputy to the Registered Manager

    Darren Watmough

    Deputy to the Registered Manager

    Sue Saunders

    Deputy to the Registered Manager

    DRMs

    HR/RECRUITMENT

    FINANCE

    ADMINISTRATION