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  • Meet The Team

    My role is to direct and manage the overall service. I work with each service user directly on service commencement to establish the compatibility of each service user to each service. I have  worked with people with mild to severe learning disabilities with mental health problems and who exhibit challenging and complex behaviour for fifteen years. As the founder of Zeno, I have a wide range of experience and professional training within the learning disability field. I have an MSc psychology & disability degree and I am a registered manager at NVQ level IV for the learning disability field.

    Peter Cammack

    Director/Registered Manager
    The quality of the care and services we provide, is based on a foundation of employing the right people, engaging the people we support, and their family, to become a single team with a single focus. Our approach encourages collaboration, engenders good relationships, and gives all individuals the space to thrive. My role is simply to help facilitate this, embracing positive changes, removing where possible the administrative burden from the teams delivering the care and ensuring the processes are in place to enable our goals to be achieved.

    Andrew Milne

    Director
    As the HR business partner, I am based in head office. I work to ensure that our managers and staff team have access to HR advice & guidance.  I provide support over the phone, by email and face to face.  I also support the recruitment strategy and look forward to working closely with our Deputies to the Registered Manager to find and place staff where they are most needed.

    Chris Stewart

    HR Business Partner
    As a recruitment manager my responsibility is to attract candidates for permanent positions and make the recruitment process smooth across all services in Zeno. Building relationships is key as you gain a better understanding of the candidates needs and requirements. I have over 7 years experience doing a role I am very passionate about.

    Francesca Newby

    Recruitment Manager

    As the Accounts Executive, I am responsible for overseeing all financial processes, and ensuring we maintain good financial practises. I oversee all finances for the people we support and ensure that we agree budgets which work in their best interests and then that the teams work within these budgets. We review all transactions ensuring money spent is appropriate for the individuals and within set guidelines.

    Katie Hobbs

    Accounts Executive

    Dawn

    Office Manager

    Guy

    HR Advisor

    My role is varied and involves working directly with teams across the services promoting a positive behavior support approach. In addition to this I am also involved in staff training & development, behavior Support Planning (BSP), Incident analysis & debrief, behavioral interventions, transition support, and new resources.

    Marc Richardson

    Development Lead

    As Quality and Risk Manager, my role is to support services across Zeno to provide safe, effective, person-centred care to all of our supported people. In order to do this, I audit all of Zeno’s services. This means attending daily handovers, having one-to-one meetings with Team Managers, speaking with supported people, speaking with staff, and going out into the community with supported individuals on as many activities as possible to get the full picture. I look at each element of the service to ensure the support delivered is safe, caring, effective, well-led, and responsive in accordance with CQC guidance. I will then feed this back to the Registered Manager.
    I also support DRMs and Team Managers directly to ensure that services run smoothly my involvement in training. I help to train staff in MAPA (Management of Actual or Potential Aggression) and first aid, for which I am the lead trainer, and I am also leading on reducing the use of physical interventions.

    Tom Pridding

    Quality and Risk Manager

    Andrew Bardsley

    Audit

    Liz Done

    Registered Manager

    James Brown

    Registered Manager